Nexcess Review (2024): Is Nexcess Hosting Trusted?


Are you in search of high-performance hosting for your business or eCommerce website?

Searching for a trusted hosting service is hard work because there are plenty of options in the market.

So, if you want trusted and reliable hosting, let me introduce you to a trusted managed hosting provider.

Get started with Nexcess.

In this article, I will review the Nexcess web hosting service. You will find my personal experience with Nexcess and many more.

I have mainly covered its features, which are helpful, and you will get a completely unbiased review of Nexcess.

In this Nexcess review article, you will also find out whether it’s good for you or not. Also, I will uncover some good parts and bad parts of Nexcess. So without further due let’s know about Nexcess.

About Nexcess

I was in need of a web hosting service for one of my new affiliate websites, and I thought of trying a new one for it.

That’s how I decided to try Nexcess after seeing some good customer reviews from Trustpilot about it.

To let you know, Nexcess is a managed hosting provider specializing in WordPress, Magento, and WooCommerce hosting.

When I Googled about it, I found out It is a subsidiary of Liquid Web. After seeing this, I was excited to try Nexcess because Liquid Web is known for its quality hosting services.

I was surprised that Nexcess has been operating for 22 years. It made me confused about why it took me so long to know about this old and famous hosting service provider.

So, I dived into its offerings and learned that it offers managed WordPress hosting with a focus on performance and features.

This was good news for me because I was planning to build my site on WordPress; when I read the customer review of this hosting, it was clear to me that the company has a solid reputation in WordPress hosting.

Most web hosting buyers check for the data centers of the hosting service provider. So I walked on the typical path and tried to find out information about its data centers. Nexcess has US, UK, and Australian data centers, serving customers globally.

If I talk about the modern web hosting solution, Nexcess offers high-performance cloud-based hosting for various applications.

So, don’t find this information exceptional because more or less every web hosting provides this type of service.

But the thing that caught my eye is that it has over 45,000 customers in 150 countries and is proud to have contributed to Magento’s creation.

This is a massive thing that makes Nexcess different from other hosting service providers.

Overall, from various reviews and articles, the focus of Nexcess was its emphasis on performance, scalability, and security in its hosting solutions.

When I went to buy their service, I saw that they provide tailored e-commerce hosting plans for platforms like Magento, WooCommerce, and BigCommerce.

If you talk about customer satisfaction, I am sure they took great care of it because most of its customers were happy according to customer reviews on various locations.

Nexcess Hosting Key Features

Wouldn’t you be excited to know more about Nexcess? About its features, offerings, and options?

In this part, I will briefly describe the features I think are helpful after using this for a while.

Free Daily Backups


In the era of cybercrime and identity theft, it is essential to have a backup of your digital assets. Websites are one kind of asset to website owners.

So, Nexcess understands the importance of keeping your website’s data safe and sound. As a result, they offer you daily backup features like Cloudways.

You can enjoy daily backup features for free if you purchase their hosting service. This daily backup feature is pretty effective because if you want, you can keep these backups for 30 days.

It is a huge feature that most of the hosting providers don’t offer. This feature ensures that you don’t have to lose more than 24 hours’ worth of content or updates.

So, if anything goes wrong with your site, you can quickly solve it by restoring the backup. You can call this an extra layer of precaution.



In this era of viral trends, it’s pretty common to see a sudden spike in viewership. Sometimes, because of reasonable offers or good content, it’s common to see a massive surge in visitors.

If you are new in this sector, you would probably think it’s good news. But the problem is it can also strain your resources.

Nexcess offers an auto-scaling feature for this type of situation. So, if you face a sudden spike in viewers number, you will get additional resources automatically allocated to your website for 24 hours.

But you are thinking, who would you pay for that extra resource? There is good news for you: It’s completely free!

This feature is convenient when you encounter unexpected traffic spikes. Because of this feature, you can ensure that your site won’t get suspended or shut down due to the increased load.

Cloud Accelerator


When I first knew the name of this feature, I was confused. Because I hadn’t heard about this type of feature before, this is a new type of feature for Nexcess.

Cloud Accelerator is a type of cache memory that is used to store static content like images, enhancing website loading speed.

You are probably thinking about how it will make my website faster. Because of this Cloud Accelerator feature can avoid the need to load files from the database, resulting in faster loading times.

So it will make your website a little bit faster. Because of this, you can easily maintain a high user experience.

Multiple User Accounts


If you own a big website or dream of owning it, let me inform you that you can’t manage a website alone. You will definitely need more manpower.

And you need to communicate with them clearly. I have learned from my experience that Collaboration is vital, especially when it comes to managing a website.

Nexcess offers a valuable feature called multiple user accounts. You can use this feature to create multiple user accounts with varying levels of access to your hosting account.

This feature simplifies your website management efforts, whether you’re working with a team or an agency or simply need to delegate tasks.

Though I own dozens of websites, I have a big team of people who work really hard to maintain my websites.

I used these features with them, and I think It’s a simple yet convenient feature. From my personal user experience, I can tell that this feature has the ability to enhance your workflow.

Plugin Performance Monitor


One of the most important things about the WordPress website is its plugin. There are many types of plugins available for different purposes of WordPress sites.

So, it’s essential to use them regularly and adequately monitor the plugins you use on your site. Let me share some secret information: Monitoring plugins on your WordPress website is crucial for SEO.

Sometimes, plugins can make your site slow. With the help of this feature, you can prevent potential slowdowns when plugins are updated alongside WordPress updates.

As I mentioned earlier, sometimes plugins can slow your site, and if it happens, it is hard to identify the problem causing the plugin manually.

But with this feature, you can automatically identify which plugin’s update affects your site’s performance.

Besides this, Plugin Performance Monitor features analyze individual pages, offering insights for fixing any issues. There are many plugins that offer similar services.

So, how can you determine which one is good for your site? Nexcess also has a solution for this.

This Plugin Performance Monitor will also assist you in choosing between two plugins by comparing their impact on performance.

Easy to use Dashboard


If you ask me, what is the first thing that catches my eye about Nexcess? The answer is its dashboard. So basically, from the dashboard, you will control your hosting.

The easier the dashboard is, the more efficient you will get when it comes to managing your hosting.

So, Nexcess goes beyond the ordinary with its hosting administration panel or dashboard.

This dashboard enables you to manage your account and billing efficiently. From the dashboard, you will get insights into your account activities.

But for your kind information, let me tell you that their dashboard isn’t the traditional CPanel like StableHost. The dashboard will cover most of the necessary options you’ll need.

Also, it seamlessly integrates with WordPress, making it a familiar experience for many website owners.

So you don’t have to worry about using another type of dashboard rather than the standard Cpanel.

The most extensive facility of this new dashboard I have found until now is that the control panel provides a flexible interface for managing multiple WordPress sites from a single location.

Here are some control panel options:

  • Nginx Accelerator for content delivery acceleration with cache purging.
  • Free CDN services are included in hosting plans.
  • Bandwidth usage monitoring and control.
  • Email account management.
  • Automatic website manual backups, with control available through the panel.
  • Configuration of website staging and development environments.
  • FTP account testing via the control panel.
  • Access to customer support via chat, email, or phone through the Dashboard.

Stencil Sites


If you ever wished to save your entire website like a template and use that when you need to?

So, if you design your website like me and want to reduce the hassle of creating a site, you will love this feature.

With this feature, you can save an entire website as a template. These Stencil sites are indeed a game-changer for website creators.

To make this easy for you to understand, you can think of them as super-advanced templates for entire websites. With Nexcess, you can set up these templates easily.

So, if you create one site with all your preferred configurations, themes, and plugins, you can easily save it as a “stencil site.”

The next time you need to create a similar site, simply choose your stencil to make it. New site. It’s a fantastic time-saver tool.

I am an SEO, so I need a little bit of web design work. I handle multiple projects with similar types of websites, so if anyone manages multiple projects or clients with similar website needs, this feature will be handy.



I hoped that Nexcess would provide me with good security, and after buying it, it confirms that my thoughts were correct.

Because this web hosting provider does not compromise its security because they have 22 years they are experts in providing you with secure hosting for your website.

As a first layer of security, Nexcess automatically updates WordPress and plugins. It also offers visual comparison testing to catch update problems before they affect your live site.

As I mentioned earlier in this article, they offer automatic daily backups to ensure website recoverability in case of security breaches or issues.

There are many plugins that will make your WordPress site security strong. One of them is iThemes Security Pro.

It’s a potent WordPress security plugin that offers features like two-factor authentication, malware scanning, and brute force protection.

When I saw that Nexcess is giving free access to iThemes Security Pro, it made me speechless. This is a massive improvement in the security sector.

Nexcess provides free SSL certificates for added website security and customer trust. This is common because everyone in this hosting industry is giving this.

So, when I searched for some exceptional security features, I found the one-click staging site feature.

This feature simplifies testing website updates, changes, or new features without disrupting the live site.

Rather than this, Nexcess offers malware monitoring and continuous scans to detect security threats.

If they find any of these on their server, they are pretty quick in removal, and Nexcess’s team removes it.

They also offer regular audits, firewalls, IDS, malware scanning, and DDoS protection for security.

I have no doubt about their security after testing and seeing their features. I like the way they always keep server software up to date for prompt vulnerability mitigation.

E-commerce Optimized Hosting


The demand for e-commerce sites is rising rapidly. However, there are no hosting providers that offer hosting that is designed according to the demand of e-commerce sites.

But Nexcess has specialized hosting for e-commerce platforms like Magento, WooCommerce, and BigCommerce.

We all know e-commerce sites are different from other websites and need exceptional support. This feature of Nexcess is beneficial if someone wants to build an e-commerce site on them.

To make managing your e-commerce site easy, they offer payment gateway integration and optimized infrastructure.



Most good hosting service providers offer website builders, and Nexcess also offers these facilities to its customers.

But the difference is that it offers a site builder dedicated to e-commerce websites, and they call it StoreBuilder.

If you’re new to e-commerce and want to get started with your e-commerce site quickly, this feature will help you a lot.

The thing I didn’t like about this feature is that it doesn’t come free. You need to pay for the feature, whereas most of the hosting providers like Network Solutions or Hostinger give it free.

This paid add-on is tailored for beginners, and it provides a range of e-commerce tools with a simple site-building wizard, a premium theme to get you started, and an abandoned cart recovery feature to boost your sales.

So, after seeing these features and options, I think it’s legal to charge for this type of feature, but if they make this accessible, I will suggest Nexcess to everyone who wants to build e-commerce websites.

If you think this is all, more surprise is waiting for you. You can also use Nexcess’ sales performance monitor to set up alerts, ensuring your online store runs smoothly.

Multiple Data Centers


The most important thing for a hosting service provider is its data centers. You can tell whether the hosting service is good or bad by seeing the number of data centers.

When it comes to Nexcess, they offer globally distributed data centers. As a result, you can choose server locations that best serve your target audience.

So you can ask me what are the benefits of having multiple data centers globally.

The primary benefit is that having data centers globally will reduce latency and ensure optimal performance for a global audience. In this sector, Nexcess showed me promising improvement.

Ease of Use


You are wrong if you don’t think easy-to-use counts as a feature. Easy-to-use hosting will boost efficiency and help beginners to manage their websites properly.

So, I count it as a feature. After using Nexcess hosting quite a few times, I have found out that its portal provides easy management of single or multiple sites.

The admin panel of their hosting service is not that visually appealing. But the main fact is that it offers clear explanations of available actions.

So don’t go for the look. It’s practical. From the dashboard, you can learn about the hosting account status, and it provides direct access to the latest blog posts.

So everything is easy to understand. It will guide you in every action. This is very suitable for beginners as they require guidance in managing their website.

Free Site Migrations


So, for various reasons, people switch their hosting service. However, switching their hosting service from one website to another can be challenging.

It takes technical knowledge, and most of it isn’t free. But here, the case is different. Suppose you have a WordPress site hosted elsewhere and want to switch to Nexcess.

In that case, you can do it easily without any technical knowledge because it offers you hassle-free auto migration. If you think it’s a good feature, there are more, and it offers free site migrations.

Actually, the target is to simplify the process of moving your site to their platform. They offer this to gain more customers.

However, I like this feature of Nexcess. But this free site migration is becoming common nowadays.

High-Speed Infrastructure


After researching and studying Nexcess, I have learned quite a few things about its infrastructure.

I like that they use cutting-edge hardware and infrastructure for fast and responsive hosting environments.

They continuously update their server’s hard wears to keep up with the modern demands. They try to use high-performance servers with powerful processors, ample RAM, and SSDs for swift data retrieval.

So, this company always tries to make their servers future-proof, and it is good that they care for their customers by offering this type of system.

They also integrate Content Delivery Networks (CDNs) to distribute content from servers closest to website visitors to improve their hosting service. This CDN system reduces latency and improves load times.

In this sector, Nexcess has done everything it can do and doesn’t leave any option to complain.

They use advanced caching technologies, such as server-level mechanisms like Varnish caching, to store frequently accessed content in memory.

In this section, they don’t stop offering features. I was introduced to new, unique features when I researched its High-Speed Infrastructure.

They also offer built-in caching solutions optimized for popular CMS platforms like WordPress and Magento. As a result, you will enjoy great speed on your WordPress site.

One-Click Staging


Who doesn’t like to edit their site? I edit my site, but as a beginner, doing experiments with your site is quite risky.

Because if anything goes wrong, a beginner can’t handle it. But Nexcess gives you the opportunity to experiment with new ideas on your website.

This is the most unique and exciting feature of this hosting service. I haven’t found this type of feature in any other web hosting so far.

Nexcess provides a one-click staging feature. With this feature, you can create a “staging” version of your site, allowing you to make changes, add content, and explore new features without affecting your live site. So if anything goes wrong, you won’t have to worry about it.

If you’re happy with the changes, you can easily merge them into your live site very easily with just a single click.

So, it opens up the opportunity for beginners to confidently experiment with their site. This is a tremendous opportunity to learn for beginners.

Also, you can use this type of staging site for gathering feedback from colleagues or friends before implementing changes.

Customer Support


The last feature I will talk about is the customer support feature. I found nothing exceptional in their customer support.

Nexcess offers various support options for different needs. After seeing some reviews, I learned that its live chat support is responsive, with knowledgeable representatives available worldwide.

But the thing I didn’t like about their customer support is that their phone support is accessible within the Americas, UK, and Australia, available at all times, including holidays. But they don’t offer phone call support worldwide.

They offer a ticketing system within the customer portal that streamlines support requests and keeps a record of interactions. This is a standard system, and almost all of the hosting services offer this.

But when I contacted their customer support and talked to them, I found out they are very professional and knowledgeable. They help me with my problems, and they are pretty friendly.

Nexcess Hosting Test Results

Now comes the most exciting part, and that is testing. Because I am using their hosting, I got a chance to test their hosting with different software.

It gives me a clear view of how good their hosting services are. So, the test results will help you to compare it with other hosting service providers.

Website Speed Test


I used GTmetrix to test the website speed. I have tested loading times for an empty and fully built site to get the perfect view of how fast a website will be on Nexcess hosting.

When I tested an empty site, the LCP of the site ranged from 705ms to slightly higher times in different locations.

Plus, when it comes to a fully-built WordPress site, it has an LCP of just 846ms. As you can see above, the results are pretty impressive. I was pretty impressed after seeing this result.

Lastly, the fully loaded time for the fully built site was a quick 954ms.

Stress Test

I have done stress testing to see how Nexcess handles traffic surges on a website. So, to do that, I have Sent 50 virtual users to simulate a significant traffic increase.

Nexcess handled the total 50 virtual users smoothly with constant speed and no signs of failure.

As a result, this test demonstrates the ability to handle significant traffic spikes without issue. I will give Nexcess 10 out of 10 on this test.

As I mentioned earlier, it offers an Auto-Scaling feature; because of this feature, it has done well in the stress test.

Uptime Test


Honestly, I was unsure about the uptime of this hosting service provider. So, to get the best result, I have monitored Nexcess website uptime for the last few months.

In this 100-day test, it achieved a commendable uptime of 99.99%. I faced Downtime for only 3.7 minutes during this period as they claim that they offer an uptime guarantee of 99.99% with their hosting plans.

I think it’s true after testing. So, if you own an eCommerce and business site and want excellent uptime, you can use their hosting service without any doubt.

Pros and Cons of Nexcess

In this part, I will tell you briefly about the pros and cons of Nexcess. I hope this will help you to decide between buying it. Let’s see:


  • In-built CDN for faster website loading times globally.
  • No traffic limits on any plans.
  • Complimentary website migrations are included with all plans.
  • Free SSL certificates are provided.
  • 30-day money-back guarantee.
  • Daily backups are included with all plans.
  • Automated WordPress updates for convenience.
  • Pre-installed plugins for added functionality.
  • Access to premium tools like Visual Compare, iThemes Security Pro, and more.
  • Always on security monitoring.
  • Full server access for advanced users.
  • Staging environment for testing changes.
  • 24/7/365 support from WordPress experts.
  • Unlimited email accounts.


  • Slightly higher pricing compared to standard web hosts.
  • Limited storage space on basic plans.
  • Hosting plans may be more complex for beginners.
  • Availability of specific data center locations may be limited, affecting website performance for some users.

Nexcess Pricing Plans

Now, let’s see the most important thing, and that is its pricing. It comes with many different types of pricing plans. Have a look at the pricing plans.


If you want a clear view of pricing plans, visit their official website’s pricing plans page.

Why Should You Use Nexcess?

First, if you want a good, reliable, and trusted web hosting service for your website, you need to use Nexcess web hosting services.

Usually, their service is more focused on serving people who want an e-commerce website.

So, if you are a beginner and want to start your own online business, there is no better option than Nexcess in the market.

This web hosting provider offers many useful, unique features to help you in your website management.

I think it’s the best option for those who want to try unique features to boost up their website.

So, it’s an ideal web hosting for those who want a different type of web hosting to boost their e-commerce website performance.

Last Thoughts

Nexcess is a reliable and trusted web hosting service provider. If you search on the web, you will find numerous good reviews about it.

After using it for almost 1 year, my opinion about Nexcess is positive, and I am satisfied with its services.

In this article, I have tried to cover all of the features and options Nexcess has to offer. So I hope this article will help you decide whether to buy it. 

FAQ About Nexcess Hosting

What is Nexcess used for?

Nexcess is a web hosting service provider company. Nexcess is well known for providing various types of web hosting services.

What is the main product of Nexcess?

The main product of Nexcess is its managed hosting for open-source applications. Also, it offers managed WordPress hosting, WooCommerce hosting, Magento hosting, and cloud hosting for other PHP-based applications.

Who owns Nexcess?

Nexcess is a brand under One Equity Partners’ CloudOne Digital range of Cloud capabilities.

How do I cancel Nexcess?

If you want to cancel your Nexcess account, first, you need to contact their 24/7 Billing Team by email at [email protected]. You can also contact them through the Nexcess Client Portal to cancel your account.

What is Nexcess StoreBuilder?

This is a unique feature to build an e-commerce website. If you want to build or edit your e-commerce website, this feature will come very handy. But this is a paid feature.

What is the 30-day money-back guarantee for Nexcess?

If you aren’t satisfied with the hosting service of Nexcess, you can get your money back within 30 days of your purchase. You can easily claim your money if you don’t like their service.

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